Dibea UK

When not in use daily, please keep the vacuum cleaner in a cool and dry place indoors, avoid direct sunlight or place it in a humid environment. When not in use for a long time, please check the power regularly and charge it in time.

1) It is forbidden to use vacuum cleaner to suck sharp objects such as detergent, kerosene, glass cinder.
2) Do not inhale objects that can easily block the suction opening, such as cotton ball, paper towel, etc.
3) Do not use the vacuum cleaner to suck water for non-absorbent models, please refer to the instructions for use for absorbent models.

The battery may be dead, please check the battery power and charge it.
The vacuum cleaners of DIBEA are generally equipped with blockage protection function, which will suspend the operation when encountering special circumstances to prevent damage to the machine. Please check the floor brush, motor and dust bin, if there is any blockage, you can restart it after cleaning it and it will be back to normal.

Product non-line parts, such as shell, brush head, etc., can be cleaned with water or wipe with a soft cloth. Line connection part, can be cleaned with a dry rag to avoid water. Filter part, please consult customer service according to the specific model.

1) Insufficient power needs to be charged.
2)Dust bin is full, please clean the dust bin.
3)The cartridge needs to be cleaned, please clean the cartridge.

For optimal performance, it is recommended to clean filters regularly. Between washings, your filter can be tapped clean to knock any excess dust and other particles into the waste basket. Pre-Motor Foam Filter: Under normal usage, rinse and let air dry completely (for 24 hours) every month.

Pre-Motor Felt Filter: Under normal usage rinse and let air dry completely (for 24 hours) every month.

Post-Motor HEPA filter: Under normal usage, clean once every 24 months or as needed. Note: Loss of Suction may occur if foam filter is not cleaned every month. Rinse and allow to air dry completely. Tap loose dirt from foam filter as needed in between washing. Foam filter may appear dirty after use - this is normal.

Take out the HEPA filter.Turn the filter over so that the dirty side is on the bottom and vigorously tap it clean against a garbage can to remove any dust. Wash the filter under the tap using lukewarm water with the dirty side face down until the water runs clear. DO NOT put the filter in the washing machine or dishwasher. NOTE: The material in the filter will discolor over time. This is NORMAL and will not affect the performance of the filter. Allow the filter to air dry for 24 hours. Do not use a hair dryer or other heating methods to dry. Once the HEPA filter is dry, replace it back into the vacuum.